ForumsSupport Forum[Answered] cant post comments?

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o3dinio3
offline
o3dinio3
1 posts
Nomad

You must authenticate the user or provide author_name and author_email

this is what i get when trying to comment on a game. cant figure out where or how to do this

  • 5 Replies
Akatsuki_Kojou
offline
Akatsuki_Kojou
199 posts
Viceroy

This usually happens if you don't open/reload any page on AG for 15 minutes. You were probably playing the game for a while which changed your status to offline. You can try refreshing the page you're on or open your profile/forums etc. in a separate tab before commenting again.

truonglx75
offline
truonglx75
2 posts
Blacksmith

i do not understand . always is " connecting rule comment and guide" . how to commnet

Ferret
offline
Ferret
9,323 posts
Bard

@truonglx75 I don't know what that means.

akshobhya
offline
akshobhya
5,063 posts
Justiciar

It has also happened to me. But everything will be fine if the page is refreshed once.

Ferret
offline
Ferret
9,323 posts
Bard

I think we fixed some issues with logging in, so maybe that helped resolve whatever this is.

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