Forums → Support Forum → [Answered] Can't Log In (Firefox)

@Prpich25 Could you show me what you see here?

https://www.whatismybrowser.com/

Your Web Browser's Capabilities:
Is JavaScript enabled? Yes How to enable JavaScript...
Are Cookies enabled? Yes
Is Flash installed? Flash 17.0 is installed

✓ Up to date
Is Java installed? Java is not detected

@Prpich25 What operating system are you on? I wonder if Java is a factor.

Windows7 64 bit Pro.

Yeah i dont know whats going on with Java there?

Its "Enabled", but not detected at the same time. Im going to re-download the latest version, and see what happens. I even went through the browser itself and checked, and its "true" for being enabled.

can't login with firefox +1
Win 7 Pro 64bit

@MissMajor @Prpich25 @SwFrAI

Could you post a screenshot of what happens when you try to login?

Hi.. We tried duplicating this at the office and haven't had any luck.

Could you take a screenshot of what it looks like when you try to login, and what would help even more would be a screenshot including the developer tools.

To enable the developer tools, click on the three-line option dropdown at the top right, click on Developer, then Toggle Tools. A little window should popup at the bottom -- click on the Network tab. Now try to login, and screenshot the result.

It should look something like this:

Looping in @MissMajor @Prpich25 @SwFrAI, please see Boppins post above.

Also, what page are you logging in on? The login page itself, or the login form at the top of the website?

Sorry for the late reply here, been a bit busy.

Ok here are 3 screen shots. Before trying to log in, and after, on the login at the top of the homepage, and one after trying to log in, on the login page. Posted in that order.

Just to let it be known. I can log in with Chrome, I.E, with no issues. Also, with Firefox's Privacy mode.

-Edit- Yeah its about that time too for me, where I'm going to reboot my computer, wipe it clean and re-install everything. So if we cant figure it out, and after i do this reboot and i am, at that point, able to log on just fine.

I'll send some more screen shots to you guys to compare, just to see if you can pin point for everyone else what the problem is.

I can use chrome login but firefox cant

It's ok.TY

@Prpich25 Sorry to do this, but could you select the "Console" tab and try this again. You've selected the "Network" tab, and that's not telling us much.

Crazyness i tell ya. Alright, so i went into "Console", and went to the main page, went to log in, and i was able to login. Well, i clicked to post a comment, thanking you guys and what not, and im brought to "Opps" "CSRF security check failed".

Go through the motions of clearing the data cache,cookies,history and what not, restarted, and now everything is working fine. I took screen shots of all of it anyways. If you want them let me know. Thank you guys, very much.

Hi I'm also having this problem.

I followed the steps listed and have a screenshot to show. I can't even log on through firefox to add comments, I have to do it through Chrome. I can log on to armorgames through private window mode as well.

Screen shot is what happens after I try to log in.

Any help would be appreciated!