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Forums → Support Forum → [necro] Disqus \"deletes\" comments!

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hork24
offline
hork24
2 posts
Jester

can someone copy/paste (from "" to "&quot this post into the forums please ? under feedback -> support. thanks!
""this post was originally made by Popington, but due to an error, he can not post this himself in the forums. so someone copy/pasted it for him.
ive been playing "King of Towers" recently, and participate in the comments there. me and other players are experiencing a bug in disqus.
Disqus "deletes" comments!
disqus randomly doesnt show comments made by other people and
makes random comments "dissapear" when you refresh comments.
the only way we "commenters" know how to fix this is to keep refreshing comments over and over until the comments come back. but even then, this doesnt always work...
this is very frustrating, especially when you are trying to have a conversation with someone and then disqus "deletes" parts of your conversation.
if there is any way you could fix this, it would be greatly appreciated. ""
and if any of you who are having the "i didnt post that!" issue,it would be great if you can post on that thread to emphacise the seriousness of the disqus issues.
thank you!!!

http://i.imgur.com/nDeszEm.png

  • 6 Replies
FishPreferred
offline
FishPreferred
3,171 posts
Duke

Okay. The disappearing trick is a problem that occurs whenever the number of posts exceeds 3000. The King of Towers feed has a whopping 398017 as of my writing this, so I can't say I'm surprised.
Solution: edit your post before leaving/refreshing the page. You don't have to change anything, just hit "Save Edit" so the newest copy of your post is the one that "disappears".

The comments that are permanently lost probably didn't get past the disqus profanity filters, as they're even more finicky than AG's.

hork24
offline
hork24
2 posts
Jester

Not only that but somehow my Avatar is shown on posts that are not mine, example:

http://i.imgur.com/rPu7qBP.png

http://i.imgur.com/RZd6Kn7.png

FishPreferred
offline
FishPreferred
3,171 posts
Duke

From what I could see, it seems disqus is having issues sorting out the owners of all the posts, so people are accidentally posting for others and deleting each others posts as a result. This might also be related to the post count, but I can't be sure. The only indication I could find that something went wrong in any of these is that sometimes the name after the "responding to ..." arrow doesn't show the correct user.
This image taken by daikha123 is another example:
https://a.disquscdn.com/uploads/mediaembed/images/2197/2137/original.jpg

Better call backup on this one. @Boppins @Ferrett

Ferret
offline
Ferret
9,323 posts
Bard

Ugh, yes, we've seen hints of this - but 99.99% of the time things seem fine. There is the issue with posts not showing up on games with many comments, and as you can see we're testing chat. Chat is the first step before considering new comment options.

Sorry about this guys, hopefully this is mostly a minor annoyance.

Erile
offline
Erile
504 posts
Chancellor

I hope you guys put in chat moderators that do their job if you do install chat. Honestly, its what makes a certain other major game site a terrible place, dominated by sex, rape, and porn discussions, threats, and assaults instead of being about playing games.

Erile
offline
Erile
504 posts
Chancellor

As a note, disqus is still deleting comments and hasn't stopped since this was brought up previously.

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