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Forums → Support Forum → Opened chests, no equipment inside

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Thangalin
offline
Thangalin
3 posts
Nomad

Replicate

1. Login as C.Chloe (Server 1)
2. Win a chest or two
3. Click Hero
4. Click Chests
5. Open a chest (or chests)

Expected Results

Chest contents are acquired.

Actual Results

No items are added to character's equipment.

Additional Details

Only affects chests and gems. Doesn't affect guild chests. Have lost many equipment chests now...

  • 3 Replies
Gantic
offline
Gantic
11,891 posts
King

@Thangalin: Which game is this? Please try to contact the support for the MMO if it is listed on this page.

Thangalin
offline
Thangalin
3 posts
Nomad

It is for Ork Buster. I've tried submitting a ticket, but got the following response:


We are very understand with your mood now and want to help you as quickly as possible to solve the issue. In order to supply professional customer service to you, please kindly visit this web : http://service.proficientcity.com/support/index.action, then please open a new ticket in it, describle your problem details, then our professional technician will serving of you, thanks for your support and feedback, if have other problem, please don't hesitate to contact me.

I tried. The link directs to this screen:

http://i.imgur.com/eUT6cKt.png

I click "Armorgames Users Login" and get directed to this screen:

http://i.imgur.com/HejUtgM.png

There appears to be nowhere to go from there. My account is already logged in.

Thangalin
offline
Thangalin
3 posts
Nomad

1. Visit http://armorgames.com/mmo-support-links :

http://i.imgur.com/xRIseTg.png

2. Click http://cs.proficientcity.com/ :

http://i.imgur.com/4fYWuxe.png

There you can see the existing ticket and response:

http://i.imgur.com/VGlD5AA.png

Is there something else that needs to happen?

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