ForumsSupport ForumCan't post a comment.

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wildtptplayer
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wildtptplayer
2 posts
Farmer

I would like to post a comment in a game but I get the message "You must authenticate the user or provide author_name and author_email". I can't find anywhere where I can authenticate the user.

  • 3 Replies
Patrick2011
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Patrick2011
12,319 posts
Templar

If you've been on a game page for an hour or so, Disqus automatically logs you out, which means you will need to refresh the page.

SergeantDiggs
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SergeantDiggs
2 posts
Peasant

Here's what I did. Right click on a comment, and open in new tab. The tab should say Disqus Comments. There should be a box where you can type your comment. To the right of it, there should be an icon that says Verification, or something of that nature. Click on it, and it should pop up a dialogue box that will allow you to create a Disqus account. Once that is done, follow the verification steps, and you should be able to comment.

HahiHa
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HahiHa
8,255 posts
Regent

Users normally shouldn't need to make a separate Disqus account to comment. If Patrick was right, it won't be necessary. Any confirmation on that part?

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