ForumsSupport Forum[Answered] Games won't load, white screen only

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GoRoyals
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GoRoyals
1 posts
Nomad

None of the games are loading for me. I'm using Firefox (which I've always used), and all I get for any game on this site is a white screen with the blue bar that says 'click here to go ad free' and comments section below.

  • 3 Replies
bigattck
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bigattck
30 posts
Blacksmith

its been an ongoing problem with video ads, the mods refuse to fix it.

HahiHa
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HahiHa
8,255 posts
Regent

The mods cannot fix this because it is not part of our competences. If a specific video ad is causing trouble, please refer to this thread. No one wants video ads that make playing a game impossible, but the ads have to be identified first before anything can be done; you can help with this by reporting any related issue.

RavePenguin
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RavePenguin
513 posts
Peasant

Hey @GoRoyals,

Hum... this doesn't sound ad related to me but is a case of the game frame not loading up properly. Let's try and troubleshoot this based on what information you've shared so far. Typically when someone is experiencing a Black or White empty window where the game should be, this is most often caused by browser having disabled the Flash Player, or Unity Game add-on extensions. Please make sure that these two are up to date first.

I'd like to ask you to please visit Firefox and check if your plugins are up to date. For Unity Player games (these will not work with Chrome but that isn't an issue for you) you'll want to check the Unity Web Player.

Next steps, if all is up to date, is to see if your add-ons are set to never activate. In your browser please type about:addons to load the list of add-ons for your system. You are looking for Shockwave Flash and Unity Player.

If these steps don't work, I'll need to know some more information about your system. Which OS are you using? Which browser and browser version? What is the version of your Flash player? If you are unsure you can look up the information from here - https://www.whatismybrowser.com/ Lastly do you have any virus scanners installed?

Please keep me posted how this goes.

-RP

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