i use to play astroflux, someone suplanting a game developer demands me my armorgames account details... and thats my fault, i gave him. When i realize that was a hacker i change my password but now i cant loggin with that new pass.
Is there any way to recover my own account?
thx
First, see if you can recover your password (if you haven't already). If you use the 'forgot my password' option (or whatever it's called) AG will send a temporary recovery password to the e-mail you provided when you made your account. Of course, if the person changed that e-mail address, this option won't work.
We will need the account name so we can fix it, so please provide that. We'll also need some way to verify that you are, in fact, the rightful owner of that account. I'll loop in @Gantic and @MrDayCee to see if they can help with this. In the meantime, let us know what the hacked account is.
yes i'd try verify email and reset password but i receive no feedback from armor games in my email so this guy must have changed the adress.
the username is panikx, and how can i demonstrate that im the real owner of that account?
the acc was stolen 4 hours ago.
Since this is going to deal with sensitive account information, please contact us here. Use the account help option. Also be ready to send verification details such as, what was the email address on your account before? What is your date of birth? Where are you located (ISP, City, State, Country, etc.)? Who have you shared your account with before? If you made a purchase, what game and what transaction, etc.
The more details you can share, the faster and better options we have with verifying your account and getting it recovered.
You'll also want to scan for viruses and keyloggers on your system or any system you have used to log into your ArmorGames account. Also note that if you play any MMOs, some of them have terms and conditions that require you to also contact them about the account hack or suspected loss of access to your account.
I'll keep an eye out for your contact before I head home for the weekend in the next 20 or so minutes.
