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Forums → Support Forum → [fixed][Hero Zero] Can't see the whole screen

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vertus01
offline
vertus01
2 posts
Scribe

Hi,
There has been an update on Hero Zero, the game is wider now and we can't see the entire game on armorgames :'(
If we try to log on the official website it says go on armorgames since you started playing there...

Is this problem already known ? Will it be fixed ?
Thanks

  • 8 Replies
rift120
offline
rift120
4 posts
Jester

Yeah .... even worse is some windows in the game can no longe rbe clsoed because the red X is now offs creen. this needs to be fixed.

rift120
offline
rift120
4 posts
Jester

Actually this may get them to fix it even quicker. we can't access the 'donuts' button which means we can't spend $$ on the game. *hint Hint*

Erile
offline
Erile
504 posts
Chancellor

This is true. The game is unplayable on ArmorGames now. Please fix!

Erile
offline
Erile
504 posts
Chancellor

And before you tell us to contact support, the links for contacting support are all cut-off, so we can't!

HahiHa
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HahiHa
8,255 posts
Regent

And before you tell us to contact support, the links for contacting support are all cut-off, so we can't!

You can still access the HeroZero Support Center by clicking on the link in the Overview tab below the game window. However, if this is an issue with ArmorGames, they might not be able to help.

Looping in @boppins
Erile
offline
Erile
504 posts
Chancellor

Sadly that doesn't work.

Because I cannot access my actual username from the game page (it is cut off), I can't submit a valid ticket.

Also, their autodetect forces me to submit tickets for the UK servers, even though I am in Canada and using the North American servers (its a common problem in autodetect sites for users from Canada, including Monster!)

So no go there sadly. I think it is probably an armorgames problem though, since they changed their game's display ratio.

btgol
offline
btgol
1 posts
Peasant

I've got the same issue! When can we expect this to be fixed?

Erile
offline
Erile
504 posts
Chancellor

Problem fixed. : ) Hopefully no one lost months of progress in the game.

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