A quick heads up for you. There is a national holiday this Monday so our office will be closed for a three day weekend. This means that there may be some delay before we'll be able to respond to your support requests.
If you need help over the weekend, please feel free to post in the forums as someone in the community may be able to help you out. Also check out the support.armorgames.com help page for some of the more common issues and solutions while you are waiting for your response.
Thanks and happy holidays to those in the USA and a wonderful weekend for everyone everywhere!