ForumsSupport Forum[Answered] Browser hijack advertisements causing loss of purchased in-game currencies

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BuckMeatmissile
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BuckMeatmissile
2 posts
Blacksmith

On more than one occasion, I'll start a game (even full screen) and in the middle of the game, the browser window will switch from the game to an advertisement, often for 'virus removal' or other scare-ware styles of advertisement. Sometimes during this, my game is in the process of playing a level that I have spent in-game currency playing, and that is now lost because the game was quit in the middle. Monster Looter is a prime example of this. I'll start a challenge level that requires 15 'corns' (a slowly regenerating in-game currency that conveniently enough can also be purchased in bulk with real money), one of these ads hijacks the game, and I've lost the currency and also the level I bought with it.

Should I be tracking these ads and reporting them?

  • 4 Replies
MrDayCee
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MrDayCee
14,745 posts
King

@BuckMeatmissile My initial thought about your situation is that this could be malware on your computer, especially when it happens on more than one single game. Could you please run a program to check for malware on your computer? They can be found for free online and are quick in detecting and destroying these virus-like advertisements.

If this is not the case however, please make a (or more) screenshot(s) of the specific occasion(s) this happens and we will have a look on our end, ok?

BuckMeatmissile
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BuckMeatmissile
2 posts
Blacksmith

Yeah, I'll do a clipping of the offending screens.

Moegreche
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Moegreche
3,826 posts
Duke

@BuckMeatmissile - make sure to do a malware scan (as MrDayCee suggested) before posting screenshots. We don't utilise browser-hijacking ads because that would be heinously annoying, as I'm sure you've noticed. Plus, the ads that you're getting aren't the kinds of things AG would allow (e.g. scare-ware ads). I would bet a box of puppies that it's something on your end - this sort of behaviour is really typical of malware. Everyone gets malware from time to time, but a thorough scan should find and quarantine the offending programs.

RavePenguin
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RavePenguin
513 posts
Peasant

Hi guys,

Just to chime in here, if the browser's behavior has altered out of the blue or you are looking for signs that you may have malware on your PC (and how to detect it), I'm going to link the FTC page that shares some additional details (and signs) that you may see if you have malware on your system. https://www.consumer.ftc.gov/articles/0011-malware#detect

-RP

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