ForumsSupport ForumDungeon Crusher: Soul Hunter 3rd party ban

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NakarX
offline
NakarX
1 posts
Nomad

Hello.

I'm constantly getting banned from this game for 3rd party software.
I use Firefox, AVG antivirus, and ad blocker.
I've disabled ad blocker for the armor games site. I don't use any other programs, not even any clicker programs.
I'm currently up to 16 hour ban on this game. It's happening frequently, and the time limit is rising. I've left messages elsewhere in hopes of solving this problem, however, it seems to fall on deaf ears. I would like the money I spent on this game back.
If I made an error in posting this, please direct me to where i am supposed to post this. I will paste this to the other locations I've posted so everyone is on the same page.
Thanks for looking into this.
Regards,
NakarX, Gamer.

  • 3 Replies
Tasselfoot
online
Tasselfoot
850 posts
Chamberlain

Hi @NakarX,

We're sorry to hear about your troubles. We did receive your support ticket, and have passed it along to the developers, Towards Mars. If you have not already reached out to them directly, please do so. You can reach them at support@towardsmars.com.

Unfortunately, we do not control what happens in-game for Dungeon Crusher. But, since this issue does appear to be impacting a number of users, we'll see what we can do to help facilitate a solution for you and other players. This may take a little bit, though, as companies often have limited hours this time of the year (including Armor).

Cheers.

DAG59
offline
DAG59
2 posts
Jester

Sep. 27, 2020

Is the game offline for all Armorgames users? Its working on kongregate, but stopped working altogether on Armorgames yesterday, I get white screen using any browser. I sent a email to the DEV's but no reply yet.

michal_miszczak
offline
michal_miszczak
1 posts
Nomad

hello ... I got a bann for using third party tools ... I don't know what programs it is and what caused this state ...? is it possible to remove the ban from my account? thanks for the help.

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